Shipping Policy

Shipping Policy

Last Updated: August 21, 2026

Thank you for shopping with Warron Woods. We work to process, pack, and ship your order as quickly and carefully as possible.

This Shipping Policy applies to purchases made through our online store.

1. Order Processing

Orders are generally processed within [1–2 business days] after payment is successfully completed.

Business days are Monday through Friday, excluding applicable holidays.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During holidays, sales, promotions, severe weather, or periods of unusually high order volume, processing may take longer.

Once an order has entered processing or has been shipped, we may not be able to change or cancel it.

2. Shipping Destinations

We currently ship to eligible addresses within [United States].

Certain locations, products, or shipping destinations may have additional restrictions.

If we are unable to ship your order to the address provided, we will contact you when reasonably possible.

3. Shipping Methods & Rates

Available shipping methods and applicable shipping charges will be displayed during checkout.

Shipping costs may be calculated based on factors such as:

• Delivery destination
• Package size
• Package weight
• Products ordered
• Selected shipping method

Any available free-shipping promotion or shipping discount will be subject to the terms displayed with that offer.

4. Estimated Delivery Times

Estimated delivery times may be displayed during checkout or provided after your order ships.

Delivery estimates begin after your order has been processed and transferred to the shipping carrier.

Processing time and shipping/transit time are separate.

For example, if an order requires 1–2 business days to process, the carrier's estimated transit time begins after the package has been shipped.

Delivery dates are estimates unless expressly stated otherwise and may be affected by circumstances outside our reasonable control.

5. Order Tracking

When tracking information is available, it will generally be provided after your order ships.

Please allow time for the shipping carrier to scan and update tracking information after a shipping label is created.

Carrier tracking systems may not update immediately.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

• Recipient name
• Street address
• Apartment, suite, or unit number
• City
• State
• ZIP code

If you notice an error in your shipping information, please contact us as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipping.

7. Incorrect or Incomplete Addresses

We are not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer, subject to applicable law.

If a package is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs if the order is shipped again.

If a refund is issued instead, original shipping charges may be non-refundable, subject to applicable law and the circumstances of the order.

8. Carrier Delays

After a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside our reasonable control, including:

• Severe weather
• Transportation disruptions
• Carrier operating delays
• Holiday shipping volume
• Natural disasters
• Emergency conditions
• Incorrect or incomplete addresses
• Other events outside our reasonable control

We are not able to guarantee carrier delivery dates unless an applicable shipping service expressly provides such a guarantee.

9. Delayed Packages

If your tracking information shows that your package is still in transit but appears delayed, please allow the carrier reasonable time to complete delivery.

If the delay becomes unusual, please contact us with your order number and we will help review the available tracking information.

Carrier investigations and claim-processing times may vary.

10. Packages Marked “Delivered”

If tracking shows your package as delivered but you cannot locate it, we recommend that you:

1. Check around the delivery location, including doors, porches, garages, mail areas, and other possible delivery locations.
2. Check with household members, neighbors, building staff, or others who may have accepted the package.
3. Verify that the shipping address on your order is correct.
4. Allow a reasonable period of time, as some carriers may update delivery status shortly before the package is physically available.
5. Contact the shipping carrier when appropriate.

If you still cannot locate the package, please contact us with your order number so we can review the available shipping information and determine what additional steps may be available.

11. Lost Packages

If a package appears to have been lost during shipping, please contact us.

We may need to work with the shipping carrier to investigate the shipment.

Depending on the circumstances, carrier investigation may be required before a replacement or refund can be determined.

Any resolution will be handled in accordance with applicable law, carrier procedures, and the circumstances of the shipment.

12. Damaged Packages

Please inspect your package and merchandise promptly after delivery.

If an item arrives damaged, please contact us as soon as reasonably possible and provide:

• Your order number
• A description of the damage
• Photos of the damaged merchandise
• Photos of the shipping box or package
• Photos of the shipping label when requested

Please keep the merchandise and original packaging until we have reviewed the issue, as the shipping carrier may require them for a damage claim.

13. Incorrect or Missing Items

If you receive the wrong product, wrong size, wrong quantity, or an item is missing from your shipment, please contact us promptly.

Please provide your order number and information about the issue.

We may request photographs of the merchandise and packaging to help us review the order.

If the error was ours, we will work with you to provide an appropriate resolution.

14. Multiple Shipments

Orders containing multiple products may occasionally be shipped in more than one package.

If this happens, packages may arrive on different days and may have separate tracking numbers.

Receiving only part of an order does not necessarily mean that another item is missing.

Please review your shipping confirmation and tracking information when available.

15. Refused Deliveries

If you refuse delivery of an order without first arranging a return with us, the package may be returned to our facility.

Any refund will be determined after the package is received and inspected and will be subject to our Return & Refund Policy.

Original shipping charges and additional carrier charges may be non-refundable when permitted by applicable law.

16. Undeliverable & Returned Packages

Packages may be returned to us for reasons including:

• Incorrect address
• Incomplete address
• Unclaimed package
• Refused delivery
• Carrier inability to complete delivery

If a package is returned to us, we may contact you regarding reshipment or refund options.

Additional shipping charges may apply if you request that the order be shipped again due to an address or delivery issue not caused by us.

17. Final Sale Items & Shipping

Products marked Final Sale are subject to the same shipping standards as other merchandise.

Final Sale status does not affect your ability to contact us if:

• We shipped the wrong product;
• We shipped the wrong size or quantity;
• The merchandise arrived damaged;  or
• There is another shipping or fulfillment issue with your order.

However, Final Sale merchandise remains subject to the return restrictions stated in our Return & Refund Policy for reasons such as fit, size preference, color preference, or change of mind.

18. Footwear & Original Packaging

Athletic shoes and other footwear may be shipped in the manufacturer's original shoe box placed inside appropriate outer shipping packaging when applicable.

The original shoe box is considered part of the product.

If footwear is eligible for return, please do not attach shipping labels, tape, or writing directly to the manufacturer's original shoe box.

Please refer to our Return & Refund Policy for complete footwear return requirements.

19. International Shipping

International Shipping Available:
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated, these charges are the customer's responsibility. International delivery times may vary due to customs processing and other circumstances outside our control.

20. Returns

Shipping an order to you and returning merchandise to us are governed by separate policies.

Please review our Return & Refund Policy for information regarding:

• Return eligibility
• Return time limits
• Final Sale merchandise
• Return shipping costs
• Footwear returns
• Apparel returns
• Protective sporting equipment
• Exchanges and refunds

21. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping services, carriers, business practices, or applicable requirements.

The most current version will be posted on our website with the updated “Last Updated” date.

22. Contact Us

If you have questions about shipping or an existing order, please contact us:

 Warron Woods Sports

Warron Woods Company LLC
Email: contact@warron-woods.com

 

For questions about an existing shipment, please include your order number so we can assist you more efficiently.